Frequently Asked Questions

Below are the most common questions from our clients. If you have other questions,
please send it to armoniajewelry.info@gmail.com.

Yes, absolutely! Here's a friendly and informative response regarding the authenticity of your jewelry: Our jewelry is crafted from real gold. We take pride in offering authentic pieces, and our primary focus is on 14k gold items. We also offer 10k gold or silver upon request, ensuring that you have options that suit your preferences. If you have any more questions or specific requests, please feel free to ask. We're here to assist you in finding the perfect piece!
Curious about how our layaway policy works? You can find all the details by following this link: [Insert Link to Layaway Policy]. If you have any specific questions or need further clarification on any aspect of our layaway process, please feel free to reach out to us. We're here to assist you every step of the way! πŸ’³ πŸ”—
Great question! πŸ•’ The personalization process begins once we receive your design approval, which typically takes 2-3 business days to generate a proof. After that, our processing time usually falls within the range of 3-5 business days. Keep in mind that shipping times can vary based on your location, as we want to ensure a smooth delivery to your doorstep. If you have any specific concerns or need further details, please don't hesitate to reach out. We're here to help!
Taxes are determined by the state you live in, so whether or not you get charged taxes depends on your location. We follow all relevant tax regulations to ensure compliance. If you have specific questions about taxes for your area, feel free to reach out, and we'll be happy to provide more details!
Congratulations on your financing approval! πŸŽ‰ Once you've received approval, simply reach out to us with the products you'd like to purchase. We'll arrange an over-the-phone or in- person appointment to complete the checkout process. After we've processed the application on our end, you can expect a seamless delivery, with the item shipped right to your doorstep or handed over in person, for those who are local. If you have any more questions or need assistance with your order, please don't hesitate to get in touch. We're here to make your shopping experience as smooth as possible!
Our return policy is available for your convenience on our website. You can find all the details by following this link: [Insert Link to Return Policy]. If you have any specific questions or need further clarification on any aspect of our return policy, please feel free to reach out to us.

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